Ideal Bathrooms

An aerial photograph taken at night looking over a vibrant cityscape and harbour in Dubai

Gamifying sales to keep the brand at the top of the market leaderboard

You know you’re onto something special when the idea is beautifully simple ­– people are driven by the potential for reward and are hardwired to play games. So we put that thinking right at the heart of this campaign, creating a gamified competition where the reward was substantial and attainable. The result was a digital race across the globe with a physical finish line.

Race to Dubai image for Ideal Bathrooms - by Born + Raised
A desktop computer with a screen from the Ideal Race to Dubai interactive game page, designed and built by Born + Raised.

Motivating people to change their behaviour

New, existing and lapsed customers were given the chance to take part in a 9-month race where each purchase moved them along a map, closer to a personal target and the finish line.

We created the campaign’s visuals, mechanics, print and digital communications, and personalised microsites. We even used real-time data to tailor behavioural messaging for each participant to encourage under performers and congratulate over achievers.

In the back end of the site, an unseen competition was being played out amongst the sales team. They could see whose customers were performing best on a leader board. That gave individual sales people the opportunity to contact their customers and help them achieve their targets.

Race to Dubai image for Ideal Bathrooms - by Born + Raised
A full page advert from the Ideal Race to Dubai campaign, by Born + Raised. A visual of a man holding a leaflet designed for the Ideal Race to Dubai campaign, by Born + Raised.

A simple idea. Solid insight. Extraordinary results

The race was a runaway success – the market had never seen anything like it, and it scooped Ideal an armful of awards. Then there’s the numbers, which don’t need pontificating on.

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    Year on year sales growth

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    Increase in market share

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    additional revenue from new customers

We needed to protect our position as market leader and move further ahead of our competitors. We’re absolutely thrilled with how it performed.

Danielle Lillis, Commercial Director

Awards and recognition